SALES TEAM DEVELOPMENT
Whether you are just starting out and need help in determining staffing needs, hiring and onboarding, or if you are established, but feel like your team is just not quite running as it should, Karma can help.
A well-run and organized team dynamic results in Increased Revenue, Decreased Turnover/Attrition, Improved Customer Satisfaction and Improved Team Engagement.
Most of the time, the first things we identify are issues of missed sales and marketing opportunities, followed closely by communication misfires.
With years of experience in managing teams (particularly sales teams) and mentoring other leaders, Karma brings an outside analytical perspective in establishing processes and procedures to make the most of the team’s strengths and time.
Through an objective review of current processes, reports and team observation, we can gain an understanding and, in most cases, quickly identify “quick wins” to improve the team.
It is recommended to go deeper, though, through processes such as:
•Team member interviews and/or group discussions. When available, this can include past team members
•Observation and coaching of team members
•Sales training programs
•Coaching leaders
•Establishing hierarchy and structural guidelines, communication channels and materials
•Facilitate workshops, utilizing the team, to identify ways to improve the workplace and team dynamics
•Creation of clear onboarding guidelines and procedures
A well-run and organized team dynamic results in Increased Revenue, Decreased Turnover/Attrition, Improved Customer Satisfaction and Improved Team Engagement.
Most of the time, the first things we identify are issues of missed sales and marketing opportunities, followed closely by communication misfires.
With years of experience in managing teams (particularly sales teams) and mentoring other leaders, Karma brings an outside analytical perspective in establishing processes and procedures to make the most of the team’s strengths and time.
Through an objective review of current processes, reports and team observation, we can gain an understanding and, in most cases, quickly identify “quick wins” to improve the team.
It is recommended to go deeper, though, through processes such as:
•Team member interviews and/or group discussions. When available, this can include past team members
•Observation and coaching of team members
•Sales training programs
•Coaching leaders
•Establishing hierarchy and structural guidelines, communication channels and materials
•Facilitate workshops, utilizing the team, to identify ways to improve the workplace and team dynamics
•Creation of clear onboarding guidelines and procedures